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Frequently asked

The questions people ask most, and the answers.

What do I need to open an account?
Can I try the platform without depositing?
How long does verification take?
How do I fund my account?
How long does a deposit take to show up?
Is there a minimum deposit?
Which currency am I charged in?
Can I fund in one currency and withdraw in another?
How do I withdraw?
Why was my withdrawal held?
Can I cancel a withdrawal?
How long does a withdrawal take?
What can I trade?
What does leverage cost me?
What happens if my position is liquidated?
What does it cost to hold a position overnight?
What happens if my margin runs out?
Why does a price say Delayed?
How does copy trading work?
What happens to open trades if I stop a copy?
If I copy a trader, who closes the position?
Does a bot ever trade without asking me?
How is my account protected?
I did not get the verification email.

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